Childcare Tour Ultimo: Visit Believe Playschool
A childcare tour Ultimo families can ask real questions during is a useful first step. At Believe Playschool, however, families can go further than a short visit: you can tour the centre, spend a real three-hour morning with us through our Free Childcare Experience, or contact us directly about your child and the care you need.
We are located on Level 2 of Ultimo Community Centre, 38–40 William Henry Street, Ultimo NSW 2007, with free undercover parking and direct lift access to the centre foyer.

Three Ways to Get to Know Believe Playschool
Different families need different amounts of information before they feel ready to make a decision. Therefore, we offer more than one way to get to know Believe Playschool.
- Book a childcare tour: a guided visit to see the environment and discuss your child, days, fees and questions.
- Join the Free Childcare Experience: spend three hours inside Believe during a real morning with your child, while you stay and observe throughout.
- Contact us directly: speak with the centre about availability, your child’s needs or the most useful next step.
Likewise, families do not need to know exactly which option they want before contacting us. In fact, a short conversation can help determine whether a childcare tour Ultimo visit or the longer Free Childcare Experience will give you the information you need.
Book a Childcare Tour in Ultimo

First, a tour offers a practical introduction to the centre. It allows families to see the rooms and play spaces, understand how arrival and collection work, and discuss the parts of care that matter to their family.
Tours take place by appointment. Because the centre continues operating during visits, educators prioritise children’s supervision, comfort and routines rather than stopping the day to create a staged presentation.
During your childcare tour Ultimo visit, you may wish to discuss:
- your child’s age, personality and current needs;
- available days and proposed start date;
- current fees and Child Care Subsidy;
- orientation and settling into care;
- school readiness and independence;
- child safety and supervision;
- meals, allergies or medical requirements;
- sleep and rest;
- family communication;
- the Free Childcare Experience.
What a Tour Cannot Show
A tour can show you the environment and start a useful conversation. However, it remains a snapshot. It cannot fully show how your child may respond after an hour, how educators guide an ordinary disagreement, how routines unfold or how relationships feel across a real morning.
For that reason, Believe Playschool created the Free Childcare Experience Sydney families can use for deeper observation. For families with children aged two to four, the experience gives more time and less guesswork.
A childcare tour Ultimo visit may be all you need. Alternatively, you can use the tour as a first look and then return for the longer experience before making your enrolment decision.
Free Childcare Experience Sydney Families Can Attend in Person
Brochures, websites, tours and awards only tell part of the story. Our Free Childcare Experience Sydney families can attend invites you to spend a real morning inside Believe Playschool and see what the centre is actually like while it operates.
The experience is for children aged two to four years. In addition, it runs every Wednesday and Thursday from 9:00 am to 12:00 pm, and a parent stays for the entire three-hour session.
During the morning, children can explore, create and connect through play-based experiences, interactive group activities and shared moments with other children. They also join us for lunch. Meanwhile, parents can observe how their child settles and engages, and see how educators guide learning, behaviour and relationships.
- Three hours inside Believe Playschool during a real morning.
- Parent remains with the child throughout.
- Children aged 2–4 years.
- Wednesday and Thursday, 9:00 am–12:00 pm.
- Play, group experiences and lunch with children and educators.
- No tour presentation and no pressure to enrol.
- Limited places; registration required.
Families can attend more than once. Where another visit would be helpful, they may attend the Free Childcare Experience Sydney session again, subject to registration and available places.

What Parents Can Observe During the Experience
The value of the experience is not simply that your child gets to play. More importantly, parents can watch the things that are difficult to judge during a short appointment.
- how educators speak with children;
- how a child is comforted or supported when unsure;
- how children move through the environment;
- how independence is encouraged;
- how conflict or difficult behaviour is guided;
- how routines and transitions feel;
- how educators respond to individual children;
- whether your own child begins to explore, connect and engage.
Afterwards, families do not have to enrol. They may ask questions, talk about what they noticed, review available days or simply take time to decide. This transparency is the purpose of the Free Childcare Experience Sydney families are invited to attend.
After Enrolment: Play Dates Before the Official Start
The Free Childcare Experience helps families decide whether to enrol. Once a family has enrolled, however, the next stage changes: we encourage Play Dates before the child’s official first day.

Most families attend Play Dates over two or three days, although there is no set limit. Meanwhile, a parent stays with the child for a couple of hours while the child explores the environment and begins building familiarity without also having to manage separation.
Just as importantly, the parent can share the small but important details that help educators know the child: habits, likes and dislikes, communication, routines, sleep, food preferences, toileting, sensitivities, interests and how the child is best soothed or reassured.
As with the Free Childcare Experience, families can arrange additional visits when more time would help the child and family become familiar and comfortable. Our Starting Childcare & Family Guide explains this transition in more detail.
What You Can See at Believe Playschool
Believe Playschool provides education and care across Nursery, Toddlers, Tweenies and Preschool. During a visit, therefore, families can see the spaces children use across the day and discuss how those environments relate to their child’s age and stage.
- Nursery, Toddler, Tweenies and Preschool environments;
- large indoor play areas;
- outdoor play areas;
- learning materials and room organisation;
- arrival and collection access;
- parking and lift access;
- the general flow of an ordinary childcare day.
In addition, families interested specifically in ages two to five can review our Programs for Ages 2–5 before or after their childcare tour Ultimo visit.
Find Believe Playschool in Ultimo
Believe Playschool
Level 2, Ultimo Community Centre
38–40 William Henry Street
Ultimo NSW 2007
Phone: (02) 8540 6682
Email: admin@believeplayschool.com.au
Website: BelievePlayschool.com.au
Operating hours: 7:00 am–6:00 pm, Monday to Friday, excluding public holidays and notified closure periods.
Believe Playschool occupies Level 2 of the Ultimo Community Centre, close to Sydney CBD and Broadway. In addition, families can use free undercover security-access parking, and the lift takes them directly to the top floor and centre foyer.
Preparing for Your Visit
You do not need to arrive with a formal checklist. However, sharing a few details in advance can make the conversation more useful.
- your child’s age;
- the days of care you need;
- your preferred start date;
- the hours you expect to use;
- any important medical or dietary information;
- anything about development, communication or family circumstances that may affect the child’s experience;
- the questions you most want answered before choosing care.
Importantly, parents are welcome to ask difficult questions. For example, ask about supervision, staff continuity, how conflict is guided, how concerns are reported, what happens when a child is distressed and how individual planning works. A useful childcare tour Ultimo visit should help you understand practice, not merely admire the room.
Visit Believe Playschool FAQs
Do I need to book a tour?
Yes. Tours take place by appointment so the centre can make sure an appropriate person is available while normal supervision and routines continue.
How is the Free Childcare Experience different from a tour?
A tour is a shorter guided visit. The Free Childcare Experience gives families with children aged two to four three hours inside the operating centre, with the parent remaining throughout.
Does the Free Childcare Experience cost anything?
No. It is free. However, families need to register because places are limited.
Can we attend the Free Childcare Experience more than once?
Yes. Families can attend more than once. Another session may be useful where the child or family would benefit from more time, subject to registration and available places.
Is there pressure to enrol after the experience?
No. Families can ask questions, review availability or take time to decide.
What happens after we enrol?
Before the official start date, we encourage families to attend Play Dates. These usually occur over two or three days, but there is no set limit.
Is parking available?
Yes. Families can use free undercover parking, with lift access to the centre foyer.
Where can I see current fees?
For current pricing, use the Childcare Fees & CCS page for the current fee schedule, session options and subsidy information.
Choose How You Want to Visit

Book a tour for a guided introduction, or spend a full three-hour morning with us through the Free Childcare Experience Sydney families can attend in person. Ultimately, both options help you make a better-informed decision about your child’s care.
Believe Playschool — Level 2, Ultimo Community Centre, 38–40 William Henry Street, Ultimo NSW 2007 · (02) 8540 6682
